Privacy Policy


Central Office

LIPA 4:19
The Liverpool Institute for Performing Arts
Mount Street
L1 9HF
Telephone: +44 (0)151 300 3009

What is this Privacy Policy for?

This privacy policy is for this website and served by The Liverpool Institute for Performing Arts and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

Data Protection Enquiries

For all data protection enquiries and information requests (including personal information discovery), please contact us using the details here.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Website Cookies

A cookie is a small chunk of data that is sent from the website's server to the user's browser and stored on the hard drive. The LIPA 4-19 website uses cookies to remember user preferences and to store data within a session. The data stored within a session is lost once the browser is closed. Limiting cookies will affect the functionality of the LIPA 4-19 website.
If you require further information, please read our Cookie Policy.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. 

This website and its owners use any information you submit to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Below are the types of data we will collect and how that data will be used to communicate to you and for how long it will remain in our system.

Our Web Payment Partners

Our Online payment systems are provided in conjunction with WPM Education Limited (WPM) and the Flywire Corporation, as follows:

  • The Flywire Corporation Provide Web Payment Facilities to LIPA (for international payments)
  • WPM Education Provide Web Payment Facilities to LIPA (for domestic payments)
  • WorldPay provide card payment services to LIPA

In accordance with the General Data Protection Regulation, LIPA (as Data Controller) confirms that it will use the information collected via the payment transaction solely to update records and analysis contained in LIPA’s Student Record and Accounting Business systems. Data will not be disclosed to any other third party, except in dealing with queries/issues with the card issuer or as required by law.

Payment data may include:

Information that identifies you or in the event of someone making a payment on your behalf, their/your personal details such as:

    • Name
    • Address
    • Telephone number
    • Email address
    • IP Address of the computer being used to make the payment

Information in relation to the service for which payment is being made such as:

    • The product/service being bought
    • The course of the student is currently studying (to which the payment relates to)
    • An Invoice Number or other such reference number.
    • The amount of the payment.
    • The card type (not card number) being used to make the payment
    • The time and date of the card transaction
    • Whether the card transaction was successful or not.

During the payment process, you will enter your card details in to a system provided by WPM or Flywire who are our Payment Services Providers (PSPs). Our PSPs therefore become a Data Processor acting on behalf of LIPA who are the Data Controller. When appointing PSPs as a Data Processors, LIPA are required by Data Protection Legislation to ensure that any company that we appoint to act as a Data Processor on our behalf, do so in accordance with the legislation. This compliance is recorded and forms part of the Contract that LIPA will sign with the Data Processor to provide such services.

WPM – Payment Service Provider & Data Security

PCIDSS compliancy PCIDSS (Payment Card Industry Data Security Standard) is a new standard set by Visa and MasterCard to ensure that merchants handle customer’s credit card details in a secure and appropriate manner. WPM Education Limited are a market leader in supplying internet payment facilities to higher education institutions. As of 10th April 2008, WPM Education Limited became one of the first European e-payment service providers to achieve enterprise wide PCIDSS compliance. This means their systems and security have been independently tested and passed by Visa and MasterCard approved auditors as part of the PCIDSS scheme meaning your card information is as safe as it possibly can be.

Marketing communications

If you register an interest in applying to LIPA 4-19 or you register an interest through the website, you will be given the opportunity to subscribe to receive future marketing communications, which is typically done at the point where you supply your personal information. Some subscriptions may be manually processed through prior written agreement with the user. You may choose to unsubscribe at any point using the unsubscribe link at the bottom of any email.

Within any marketing of our communications you will be provided with a simple and transparent way to unsubscribe.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. If you would like a copy of the information held on you please write to the business address on the Data Protection Enquiries page.

Application Form

Most pages on the website contain an application form, used to register your interest in LIPA 4-19. In order to process your application, we must collect your name and email address, as well as the name of the LIPA 4-19 Academy you're interested in. When you submit your information, it is forwarded on via email to the relevant LIPA 4-19 team, and may also be forwarded to the indicated academy, via email. This information will not be stored in the website database. We will only use this information to contact you in relation to your application.

Customer Enquiries Form

All pages in the site have an enquiries form available (Contact Us). This form is used for general enquiries and requires that we collect your name and email address, as well as a short description of your enquiry. You can optionally tell us your phone number for convenience. For audit purposes, this information will be stored in our website database for 30 days, before being automatically deleted. In order to process your enquiry, the details you provide will be forwarded on via email to the relevant LIPA 4-19 team. We will only use this information to contact you in relation to your enquiry.

Using Your Data

We will not share any data you submit to LIPA 4-19 via this website with any third party (if your application or enquiry is relevant to one of our academies, we may share your contact details with their management team in order to process your request). It will be used for the purposes detailed above, and will typically be subject to a 30 day retention period. Usually, unless otherwise specified above, once 30 days has passed, the data you submitted will be deleted from our website database. However, where LIPA 4-19 is required by law to retain any personal information, or you have explicitly asked us to retain your information pending ongoing enquiries, we will retain this information until directed by the relevant authority to delete it. In cases where we're still servicing the request for which you provided your information, then we'll retain the information only for as long as is necessary to complete your request.

Links to other websites

This website contains links to other third party websites which are outside of our control. LIPA 4-19 is not responsible for the content of these sites, or the practices of their operators. Although we only look to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links and encouraged to review the privacy statements of such sites.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, who may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note that they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website uses social media sharing buttons in our News and Events sections which can share content directly from our website.